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Privacy Policy

How Ripent handles information when you visit our website or use the Ripent platform.

Last updated: September 8, 2026

This Privacy Policy explains how Ripent may collect, use, disclose, and protect information when you visit ripent.io, create an account, or use the Ripent platform. It applies to information handled by Ripent as the service provider for the account or workspace using the platform.

If you use Ripent through an organization, that organization may control the information it sends to Ripent. In those cases, the organization's agreement with Ripent and its own privacy practices may also apply.

Account and profile information. We may collect your name, business email address, company, role, login credentials, and other information you provide when you register, request a working session, or contact us.

Connected-service information. If you connect a CRM, email, calendar, collaboration, or other supported service, Ripent may receive the records and metadata that you authorize that service to share. The available data depends on your permissions and the connected provider.

Usage and device information. We may collect information about how you use the website and platform, including pages or features viewed, browser and device details, security events, and diagnostic logs.

Communications. We may retain messages, support requests, feedback, and other communications you send to us.

We use information to provide, maintain, secure, and improve the website and platform; authenticate users; respond to requests; operate connected integrations; personalize the service; detect abuse; communicate about the service; and comply with legal obligations.

We may also use aggregated or de-identified information for analytics, service improvement, and planning when it cannot reasonably be used to identify you or your organization.

Ripent accesses connected services only through the permissions granted by you or your organization. You can manage or revoke those permissions through the connected provider or your Ripent workspace, subject to the provider's functionality and any applicable agreement.

You are responsible for ensuring that you have the rights and permissions needed to provide customer content to Ripent and to allow Ripent to process it for the purposes described in your agreement.

We may share information with service providers that help us host, secure, support, and operate Ripent; with connected providers when you ask Ripent to use an integration; with your organization's administrators; when required by law or legal process; or as part of a corporate transaction such as a merger, acquisition, financing, or sale of assets.

We do not sell personal information for behavioral advertising. We limit access to information to people and providers who need it for the purposes described in this Policy or in the applicable customer agreement.

We retain information for as long as reasonably necessary to provide the service, meet the purposes described in this Policy, resolve disputes, enforce agreements, and comply with legal obligations. The applicable customer agreement may define additional retention or deletion requirements.

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Ripent may use cookies and similar technologies to keep you signed in, protect the service, remember preferences, understand usage, and improve the website. You can control cookies through your browser settings, although disabling required cookies may affect sign-in or platform functionality.

Depending on where you live and how you use Ripent, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To make a request, contact us at founder@ripent.io. If you use Ripent through an organization, you may need to contact that organization first. We may verify your identity and may retain information where required or permitted by law.

Ripent is intended for business users and is not directed to children. We may update this Policy from time to time. When we make material changes, we will update the date above and provide any notice required by applicable law.

Questions about this Privacy Policy or Ripent's handling of information can be sent to founder@ripent.io.

Questions? founder@ripent.io